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Terms and Conditions

Terms of Use

 

Pricing: All prices are as current as possible at the time of printing. They are subject to change without prior notification. We do our best to make these changes as few as possible. All prices are in USD unless otherwise noted at checkout.

Order Cancellation: If you would like to cancel your order, please contact us as soon as possible at 00971581863809. We will do our best to accommodate your request as long as your order has not yet been shipped. We reserve the right to cancel an order for any reason.

 

Security Policy: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, phone number and address. This protects your information from being read over the internet.

Payment Methods: We accept Visa, Mastercard, Discover, American Express, PayPal or Money Orders.

Mail or Fax Orders: When ordering by mail, you may use our order form or make your own. Please include your name, home phone number (this is needed for your customer number), daytime phone number, mailing address, shipping address, e-mail address, and payment method. Also include the year, body style, engine size and transmission of your car if possible.

Backorders: In the event that an ordered item is temporarily out of stock, it will be placed on backorder. All backorders are shipped when our stock is replenished. Backorders are billed to you when they are shipped and not before, unless you have instructed us otherwise.

Missing Parts: We must be contacted concerning any missing item within 72 hours of delivery.

Damaged Parts: Keep your original box and packing. Report the damage to the freight carrier within 3 days of receipt and obtain a damage claim number. The carrier will in turn contact us. If you need our assistance during this process, please phone us at 00971581863809.

Return Policy:

30 Day Customer Satisfaction Guarantee!

  1. Items purchased may be returned within 30 days of purchase for any reason
  2. Items must be unused and in resellable condition
  3. All returns must be accompanied by the original invoice and return authorization
  4. Special order items are non-returnable
  5. No restocking fee will apply

Measurements and Specifications: These are provided to us from the individual manufacturers. We provide this information to you as a service only. We are not responsible for any variances between the measurements and specifications listed in our catalog and the actual part.

Disclaimer: This site and all contents of the site are provided on an "As Is" basis without warranties of any kind, either expressed or implied, including without limitation warranties of title. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that CJ Pony Parts, Inc. shall not be liable for any damages of any kind related to your use of the site.

Thank You and we look forward to doing business with you!